Privacy Policy
Last updated: August 4, 2026
Information We Collect
We may collect information that you provide when creating or using your account and when interacting with our services. This may include your name, registered mobile number, login status, profile information, wallet balance, add-fund references, transaction-related details, and messages submitted to our support team.
Ludo Game Data
When you play Ludo through our platform, certain gameplay information may be stored locally on your device. This can include player names, selected token colors, dice progress, turn status, match settings, and saved game state. This information helps the Ludo game maintain your current session and allows you to resume an active match when supported by the application.
How We Use Your Information
We use collected information to provide and maintain account functionality, keep you signed in, display relevant profile details, save supported Ludo game progress, process wallet or fund requests, verify submitted information, prevent misuse, maintain platform security, and respond to support requests.
Wallet and Payment References
Information related to wallet activity, payment screenshots, UPI references, add-fund requests, and other transaction references may be used to verify payments, review wallet entries, correct eligible balance-related issues, and provide customer support. We do not sell your personal information or payment-related information to third parties.
Data Security
We take reasonable measures to help protect your account, wallet information, and other data handled through our services. However, users are also responsible for keeping their registered mobile number, MPIN, login credentials, and device access secure. Please do not share account credentials with other people. Locally stored Ludo game progress may be removed if application storage or device data is cleared or reset.
Children and Fair Play
Our Ludo experience is intended for responsible entertainment and should be used in accordance with applicable age requirements and local laws. Users should maintain fair play, avoid sharing account access, and promptly contact support if they notice suspicious account activity, unauthorized access, or incorrect wallet information.
Contact Us
If you have questions about this Privacy Policy, want to understand how your information is handled, or need assistance with an account data request, please contact our support team through the official support channel available within the app.
